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HealthChampionSM
ComPsych offers organizations a hands-on, high-touch approach to health care advocacy that supports and engages employees making them more informed and better educated as to health care decisions and options.
Our HealthChampion program is designed to help employees effectively navigate their medical plan and benefits, guide them through health care options, connect them with the right resources and advocate for timely and fair resolution of issues. ComPsych HealthChampion specialists partner with the employee to walk him or her through all aspects of their issue and, using a completely in-house, integrated model, ensure that the employee is fully supported with employee assistance program and/or work-life services.
HealthChampion can help an employee through a variety of both administrative and clinically-related concerns:
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Administrative Support |
Clinical Support |
- Easy-to-understand explanation of benefits – what’s covered and what’s not
- Step-by-step assistance with claims and billing issues
- Cost estimation for covered and/or non-covered treatment options and fee negotiation
- Research/identification of providers, treatment options and facilities including hospice, rehabilitative care, etc.
- Referral to local support groups and resources in the community
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- One-on-one consultation to review situation or medical diagnosis
- Straightforward, easy-to-understand answers regarding specific diagnosis and treatment options
- Support and preparation for upcoming procedures
- Relevant general medical and health information
- Coordination with health care plan provider
- Cross referral to EAP/work-life resources
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