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We are sorry that you are experiencing difficulty logging in to Provider ResourceCenter. Below are some frequently asked questions:

  1. Are you interested in joining the ComPsych Provider Network?

    To gain access to Provider ResourceCenter you must be within the ComPsych Provider Network. To join the network, please complete the Provider Interest Form.

  2. Are you registered for an account?

    If you are a first-time user, register for an account. If you are unable to register, please contact Customer Service at: 800-557-1005.

  3. What is my ComPsych Provider Number and Location Number?

    To register for an account, you must know either your ComPsych Provider Number or the Location Number. When you joined the ComPsych Network, you were assigned a Provider Number and a Location Number. To determine your Provider Number or Location Number, please refer to your certification letter. If you are still unable to determine your Provider Number or Location Number, please contact Customer Service at 800-557-1005.

  4. Did you enter the correct username and password?

    Usernames and passwords must be a minimum of 8 characters but no longer than 16 characters and can include uppercase or lowercase letters, numbers and these symbols: _ - @ # $ % ^ &

    Please return to the login page to re-enter your correct username and password.

  5. Have you forgotten your password?

    We can e-mail a new password to the address you provided when you registered for your account.

  6. Have you checked your Web browser?

    Provider ResourceCenter is compatible with most Web browsers, including Microsoft Edge, Firefox, Google Chrome, Opera, and Safari. If you need an updated version, download Google Chrome , Microsoft Edge or Mozilla Firefox for free.

  7. Have you forgotten your username?

    Please contact Customer Service at: 800-557-1005.

  8. Still have questions?

    If none of these tips help, contact Customer Service at 800-557-1005 between 8:30 a.m. and 5 p.m. central time.

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Administration Help

ComPsych's Provider ResourceCenter allows providers (individuals and groups) to designate "Users" who can work in the system on their behalf!

Users can work on behalf of your office/practice to view referrals, submit claims, check the status of claims, update provider information, request additional sessions, etc.

To begin the process of designating users for your office/practice, click the "Administration" tab at the top of the screen.

To display this help at a later time, click "Administration Help" at the bottom of the page.

Please wait while your request is processed.