ComPsych
AbsenceResources®

Expert leave solutions designed for compliance, clarity and care. End-to-end absence support for federal, state, ADA, and company-specific leave, backed by 25+ years of experience.

Find out why 40% of the Fortune 500 choose ComPsych

5,700+

Absence customers

6.50M+

Employees covered

200+

Leaves administered

5,700+

Absence customers

6.50M+

Employees covered

200+

Leaves administered

Transforming the leave experience to minimize impact

<30s

Avg speed to a leave expert

<2 days

Decision turnaround

98%

Customer satisfaction

<1%

Imperfection rate

Our offerings

Leave management services

Turnkey administration

Federal FMLA, USERRA, jury/witness duty, company leaves, and state family leave tracking and management.

Eassy access

Multiple channels to submit a leave request including live access to our customer experience specialists and online/app access.

Expert guidance

Consultation at the time of the leave request and throughout the leave duration.

Simple explanations

Explanation of customer-specific policies to employees in an easy to understand, conversational manner.

ADA & accommodation services

Turnkey administration

Leave as an Accommodation Administration and Coaching for ADA, and Federal and State Pregnancy (e.g., PWFA, RAPWA).

Compliance focus

Clear, documented process for following EEOC and ADA requirements including establishing criteria for making decisions.

ADA identification

Proactively identifying absences that may require ADA analysis and obtaining details of the ADA leave need.

Provider coordination

Assisting employees and their health care providers to correctly complete the medical certification paperwork.

Our values

ComPsych is an agile vendor and great partner.

A vendor’s agility in healthcare is essential. We consider FMLASource to be a great partner.

ComPsych has improved the quality of the leave experience.

Having FMLASource as a partner has streamlined and improved the quality of the leave experience.

With 25+ years of experience
We've helped organizations of all sizes with leave administration

Healthcare

Manufacturing, mining & industrial

Retail and hospitality

Technology

Finance, professional services, insurance & real estate

Public administration & government

Education

Higher education

Our Results

<30

Seconds

Avg speed to a leave expert

Our services are available around the clock via the web portal, mobile app and IVR. If an employee prefers to speak with a real person, our customer experience specialists are available 14 hours per day and can be reached in less than 30 seconds on average.

<2

Days

Decision Turnaround

We know that planning for a leave is stressful and getting answers quickly is paramount. On average, we turn around leave decisions within two days after receiving documentation.

98

Percent

Customer Satisfaction

Across our book of business, ComPsych customers are satisfied. Our customer satisfaction rate is 98% year over year.

<1%

Percent

Imperfection Rate

Quality is at the heart of everything we do. As a result of imperfection rate is low—only .003 per 1000 employees covered.

Everyone's journey is different. We're here to help you on yours.