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Work-Life Services: GuidanceResources®

The worldwide leader of fully integrated well-being services.
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Our Offerings

  • Unlimited Support
    24/7/365 live access to clinical experts via a variety of modalities
  • Tailored Information
    Unlimited telephonic and online access to staff attorneys experienced in the practical and emotional aspects of legal concerns.
  • Robust Work-Life Support
    Information and resources personalized to each employee’s legal needs.
  • Targeted Referrals
    Referral to local in-network attorneys at a discounted rate.
  • High-Touch Program Support
    Dedicated account management with tailored communications and reporting.
  • Consistent Global Programs
    Globally consistent, locally provided and culturally responsive legal support around the world.
  • High-Touch Program Support
    Dedicated account management with tailored communications and reporting
  • Unlimited Support
    Unlimited telephone access to certified financial specialists on staff at ComPsych.
  • Tailored Information
    Personalized information on household budgeting, financial planning and investments.
  • Targeted Referrals
    Online access to contact information for qualified, certified financial professionals.
  • Digital Tools
    Online tools and resources for common financial issues.
  • High-Touch Program Support
    Program Support: Dedicated account management with tailored communications and reporting.
  • Consistent Global Programs
    Globally consistent, locally provided and culturally responsive legal support around the world.
  • Unlimited Support
    Unlimited assistance for child care, adoption, education, elder care, pet care, relocation and personal convenience needs.
  • Customized Referrals
    Research, prescreening of all referrals and customized referral packets—all completed by in-house specialists.
  • Digital Tools
    Online tools and information about family and personal issues.
  • High-Touch Program Support
    Dedicated account management with tailored communications and reporting.
  • Comprehensive Program Support
    Best-practice consultation on program and benefit plan design.
  • Personalized Curriculum
    State-of-the-art, interactive digital platform creates a personalized financial wellness curriculum for each user.
  • Self-Serve Programs
    Easy-to-follow digital modules to create a legally binding will and personalized financial plan.
  • Guided Paths
    Needs-based, guided programs on all of the key areas of financial well-being.
  • Robust Resources
    Convenient online and mobile access to thousands of cutting-edge financial tools and services.
  • Live Support
    Access to ComPsych’s dedicated staff of impartial, in-house CPAs, CFPs and other financial experts.
  • Around-the-Clock Crisis Support
    24/7 worldwide crisis intervention and support
  • Expert Management Consultation
    Tools for HR managers, including formal referral assistance, management and consultation
  • Best-in-Class Organizational Resiliency Support
    Program orientations, trainings and personal development workshops
  • Award-Winning Communications
    Tailored employee promotions, communications and resources to encourage program visibility
  • High-Touch Program Support
    Dedicated account management with tailored reporting
  • Consistent Global Programs

    Globally consistent, locally provided and culturally responsive behavioral health and well-being programs across 200 countries
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Our Value

Our employees have saved so much time in using ComPsych® work-life services… ComPsych is invaluable — I don’t know how we managed without them.
SOM
A person looking up at a large tree in a forest

For 40 years, we have built high performing, tailored and outcome-driven programs for diverse and dynamic employee populations across industries and sectors. Our focus on innovation and scalability, paired with our proven experience and stability, enables us to customize our programs to reflect each customer’s employee population and business needs.

Since our inception, we have remained committed to our core competency of client-centered mental and behavioral health services. Our expert staff and industry-leading network are experienced in established, evidence-based, and clinically accepted treatment modalities, and have the skills and specializations to ensure optimal patient care.

Our programs go beyond treating the symptom of the moment to holistically addressing each aspect of well-being, whether emotional, legal, financial and beyond. Our in-house staff of lawyers, certified financial experts, coaches and resource specialists can offer immediate and expert help with these critical life stressors, which can serve as a powerful gateway to the broader program.

We are zealous about meeting people “where they are.” That’s why we offer care through multiple access points, including the ability to book a provider online or accessing our industry leading information, resources and digital self-care tools. Our multi-modal, “high-touch / hi-tech” approach ensures holistic services that appeal to all employees. Once connected to a provider, individuals can access care through a variety of live and telehealth care modalities.

We are committed to providing personalized and culturally responsive care, both through our staff and our provider network. Our diverse and uniquely talented workforce is 46 percent BIPOC and 75 percent female, located across four continents. At the point of intake, all individuals are encouraged to provide their care preferences, such as culture, language and gender. Our highly diverse network supports 200+ languages and is made up of providers experienced in treating a wide range of issues.

Our comprehensive programs provide value at both the individual and the organizational levels, by offering a robust set of organizational support and resiliency services. From customized program orientations and personal development trainings, and strategic consultation and account management, to around-the-clock critical incident services and manager support for employee substance use, our program can help.

Our goal is to streamline and simplify every aspect of the user journey. Our programs serve as a central hub to connect individuals with the right resources at the right time, addressing short-term issues at the earliest and most cost-effective point. This ensures we support a productive, healthy population that remains upstream of life challenges and minimizes the need for referrals to costly health plans. As a standard part of our approach, we proactively coordinate with all available benefits and resources.

ComPsych delivers highly effective, globally consistent programs across 200 countries. We maintain service centers and account management offices across the globe, which provide timely and localized support for our global customers’ locations. Our proprietary network of more than 120,000 providers located around the world ensures local access for employees and their family members seeking in-person or virtual counseling, delivered in the local language and with the appropriate cultural considerations. ComPsych also leverages best-in-class strategic global affiliate partners to support local service delivery across all countries.

ComPsych is passionate about delivering top-quality care that achieves results. We use a variety of clinically validated feedback mechanisms to measure outcomes and ensure care quality. We are equally zealous about customer and participant satisfaction, which we measure through satisfaction surveys, NPS score, and overall customer retention. Finally, operational quality is hard-wired into every aspect of the organization

Our Industries

Healthcare
Healthcare
Manufacturing, Mining & Industrial
Manufacturing, Mining
& Industrial
Retail and Hospitality
Retail and Hospitality
Technology
Technology
Finance, Professional Services, Insurance & Real Estate
Finance, Professional Services, Insurance & Real Estate
Public Administration & Government
Public Administration
& Government
Education
Education
Higher Education
Higher Education
With 40 years of experience, we have helped organizations across all industries, from the Fortune 500 to smaller public and private concerns, as well as government entities.

Our Results

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Quote

ComPsych® has been a partner of Honeywell for many years.
I would say the most valuable asset is their global reach and availability to connect and communicate with our expansive overseas population.

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Honeywell
Net Promoter Score®
Clinical Case Resolution
Average Speed to Clinician
10.3 hrs
Time Saved
<3 days
Time to Care
91%
Symptom Reduction
83%
Absenteeism Reduction
99%
Customer Satisfaction
<1%
Imperfection Rate

Everyone’s journey is different. We’re here to help you on yours.

Find out why 40% of the Fortune 500 choose ComPsych® for their mental health and absence needs

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