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ComPsych Analysis Points to Surge in Workers Not Being Able to Meet Basic Needs

Jun 20, 2024

CHICAGO – (June 20, 2024)ComPsych® Corporation, the world’s largest provider of mental health services and GuidanceResources® for life, today released new data showing a stunning surge in North American workers struggling to meet their basic needs. Nearly one in three (28%) of non-clinical cases managed by ComPsych in 2023 in the United States, Puerto Rico, and Canada were related to help with government programs for basic needs ranging from rental assistance to utilities, prescriptions, food pantries, transportation, taxes, and loans, among other areas.

These findings are based on a sample analysis of more than 25,000 cases in 2023 and represent a 27% increase in government assistance since 2019, pointing to a significant increase in unmet basic needs since the onset of the pandemic and persistent inflation.

“We’ve increasingly heard from our customers – especially those in industries like retail, manufacturing and food service – that it’s become harder and harder for their workers to cover the cost of their basic needs like housing, utilities, medical care, transportation, and food,” said Dr. Richard A. Chaifetz, Founder, CEO and Chairman of ComPsych. “Needless to say, this can be a tremendous source of stress and anxiety. Our holistic approach to care helps employees navigate the mental distress caused by these challenges as well as the root causes – connecting them to the resources they need to find solutions.”

For more information on ComPsych Corporation, the GuidanceResources® brand, and how to help employees struggling to meet their basic needs, please visit


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About ComPsych

ComPsych® Corporation is the world’s largest provider of mental health services and GuidanceResources® for life. Fueled by a commitment to relentless innovation and a comprehensive approach to care, ComPsych provides services to more than 78,000 organizations and 163 million individuals across 200 countries. Under our GuidanceResources® brand, our personalized and fully integrated programs include behavioral health, absence management, and wellness journeys, which empower employees to lead healthier and more productive lives, while driving organizational excellence. Visit to find out why 40% of the Fortune 500 choose ComPsych for their mental health needs.